Privacy Policy – 8 Bet Game Data Protection Pakistan

1 Who We Are

8 Bet Game is an online entertainment platform offering Slots, Live Casino, Sports Betting, Fish Games and related services to players in Pakistan. The platform is accessible via the website at 8betgame.onl and through the dedicated 8 Bet Game mobile application available for Android and iOS.

When we say "8 Bet Game", "we", "us" or "our" in this Privacy Policy, we are referring to the operator of the 8 Bet Game platform. When we say "you" or "your", we mean any person who visits, registers on or uses the platform in any capacity.

This Privacy Policy applies to all products and services provided through 8 Bet Game, including the website, the mobile app and any communications sent by us in connection with your account. It should be read alongside our Terms and Conditions.

2 Information We Collect

We collect personal information in two broad ways: information you give us directly when registering or using the platform, and information collected automatically as you interact with the platform.

Information you provide directly:

• Registration details — full name, date of birth, email address and contact number when you create your account.
• Identity verification documents — where required, a copy of a government-issued identity document such as a CNIC or passport.
• Payment details — your JazzCash number, Easypaisa number, bank account details or card information when you make a deposit or request a withdrawal in PKR.
• Communications — messages you send to our support team, including the content of those messages and any attachments.
• Responsible Gaming preferences — deposit limits, session preferences or self-exclusion requests submitted through your account or to our support team.

Information collected automatically:

• Device and browser data — device type, operating system, browser version and screen resolution.
• Usage data — pages visited, games played, betting activity, session duration and platform navigation patterns.
• IP address and approximate location — used to maintain platform security and understand our player base geographically at an aggregate level.
• Cookies and similar technologies — see Section 5 for full details.

3 How We Use Your Information

The information we collect is used for specific, legitimate purposes related to running the 8 Bet Game platform for Pakistani players. The table below sets out our primary uses:

We do not use your personal data for automated decision-making that produces significant legal effects on you, nor do we use it for profiling for advertising purposes beyond the 8 Bet Game platform itself.

4 Payment Data and PKR Transactions

8 Bet Game processes all player transactions in Pakistani Rupees (PKR). We support JazzCash, Easypaisa, Raast, standard bank transfers, debit and credit cards, and other mobile wallets available to Pakistani players.

When you make a deposit or request a withdrawal, we collect and process the payment details necessary to complete that transaction. This includes your JazzCash or Easypaisa mobile number, bank account number, IBAN or card details depending on the method you choose.

• Payment data is used solely for processing your specific transaction and for fraud prevention checks.
• Card data is handled in accordance with industry security standards. We do not store full card numbers on our own systems after a transaction has been processed.
• PKR transaction records are retained as part of your account history for the period described in Section 7.
• Payment data is shared with our payment processing partners only to the extent necessary to complete your transaction. See Section 6 for more detail.

5 Cookies and Tracking Technologies

8 Bet Game uses cookies and similar technologies to keep the platform running smoothly, remember your preferences and understand how players interact with the site. A cookie is a small text file placed on your device when you visit a website. It does not give us access to your device or any personal data beyond what you have provided to us.

Types of cookies we use:

• Essential cookies — required for the platform to function. These keep you logged in, maintain your session and process transactions. They cannot be disabled without breaking the platform.
• Performance cookies — collect anonymised data about how players use the platform, such as which pages are visited most often and how long sessions last. This data is used in aggregate to improve the platform.
• Functional cookies — remember your preferences such as language settings, display preferences and game lobby filters so you do not have to reset them every session.
• Security cookies — help us detect and prevent fraudulent activity on the platform.

We do not use third-party advertising cookies or share cookie data with advertising networks. You can control non-essential cookies through your browser settings. Note that disabling essential cookies will prevent the platform from working correctly.

6 Sharing Your Information

8 Bet Game does not sell, rent or trade your personal data to any third party. We share personal information only in the specific circumstances described below, and only to the minimum extent necessary for the stated purpose.

• Payment processors — JazzCash, Easypaisa, Raast and our banking and card processing partners receive the payment details necessary to complete your specific PKR transaction. These partners operate under their own privacy and security obligations.
• Identity verification providers — where we use a third-party service to assist with document verification, that provider receives only the documents and data required to perform the check.
• Game providers — game studios whose titles appear on the platform may receive anonymised session data (such as bet amounts and outcomes) necessary to deliver and audit their games. They do not receive your name, contact details or payment information.
• Platform infrastructure providers — hosting, content delivery and security services that support the operation of 8 Bet Game may process data on our behalf, under strict data processing agreements.
• Legal and regulatory obligations — we may disclose personal data where required to do so by a valid legal process, court order or to protect the rights and safety of the platform and its users.

All third parties who process data on our behalf are required to handle it securely and in accordance with this Privacy Policy. We do not permit them to use your data for their own marketing or unrelated purposes.

7 Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by our operational and legal obligations.

• Active accounts — your account data and transaction history are retained for the full duration your account remains active on the platform.
• Closed accounts — following voluntary account closure or suspension, core account and transaction records are retained for a period of up to 5 years to support financial record-keeping obligations and any dispute resolution that may arise.
• Identity verification documents — retained for the same period as account records after closure and then securely deleted.
• Support communications — messages exchanged with our support team are retained for up to 2 years after the relevant issue is resolved.
• Cookie and session data — anonymised usage data derived from cookies is retained in aggregate for platform analytics. Individual session data is not retained beyond the active session.

When data is no longer required, it is deleted or anonymised in a secure manner so that it can no longer be associated with you as an individual.

8 Security Measures

Protecting your personal data is something we take seriously at 8 Bet Game. We apply a range of technical and organisational security measures to safeguard the information we hold about you.

• Encryption in transit — all data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). You will always see HTTPS in your browser address bar when using the platform.
• Secure data storage — account data and payment records are stored on secured servers with access restricted to authorised personnel only.
• Access controls — internal access to personal data is granted on a need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Fraud monitoring — automated systems monitor account and transaction activity for signs of unauthorised access, suspicious patterns or fraud attempts in real time.
• Regular security reviews — our platform and systems undergo periodic security assessments to identify and address vulnerabilities.

If you believe your account has been accessed without your permission, contact our support team at [email protected] immediately so we can investigate and secure your account.

9 Your Rights

As a player on 8 Bet Game you have a number of rights in relation to the personal data we hold about you. You can exercise any of these rights by contacting our support team.

To exercise any of these rights, contact our support team. We will verify your identity before actioning any request to ensure your data is not disclosed to an unauthorised party.

10 Children's Privacy

8 Bet Game is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a registered account belongs to a person under 18, we will suspend that account, void any associated transactions and delete the personal data collected in connection with that account as promptly as possible.

If you are a parent or guardian and believe that a minor has registered on 8 Bet Game or accessed the platform using your details, please contact our support team immediately at [email protected]. We take underage access seriously and will act without delay.

For more information on how we approach safe and responsible use of the platform, please visit our Responsible Gaming page.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology or changes in applicable requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date shown at the top.

If changes are significant — for example if we begin using your data for a new purpose or sharing it with a new category of third party — we will make reasonable efforts to notify registered players via the contact details on their account before the change takes effect.

Continuing to use 8 Bet Game after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any change, please contact support to close your account.

12 Contact and Data Enquiries

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data 8 Bet Game holds about you, please reach out to our support team. We operate on Pakistan Standard Time and aim to respond to all data-related enquiries promptly and thoroughly.

You can also browse our FAQ page for quick answers about account data, deposits and withdrawals, or visit our About Us page to learn more about the 8 Bet Game platform.